OT1 Troubleshooting
How do you add a trailer in for your DVIR?
1. Log into Omnitracs Drive.
https://www.youtube.com/watch?v=WMrSr2AIR_E
2. Tap the the > after signing in...
Tue, 1 Mar, 2022 at 2:33 PM
View this video to Edit, View Logs, And EROD File Transfer
Edit View Logs and EROD File Transfers - YouTube
Tue, 1 Mar, 2022 at 2:43 PM
Here is a video on how to use the HOS functionality of the OT1 device.
How to use HOS - YouTube
Tue, 1 Mar, 2022 at 2:45 PM
Here is a video showing you how to sign in and out of your OT1 device.
Signing in and out - YouTube
Tue, 1 Mar, 2022 at 2:47 PM
Here is a video on how to complete a Circle of Service for an order.
How to operate the dispatch cycle - YouTube
Tue, 1 Mar, 2022 at 2:49 PM
If you notice that a truck is not polling in TMW.
1. Check Total Mail to ensure the correct T number is assigned to the truck.
2. If it correct check the...
Thu, 3 Mar, 2022 at 9:06 AM
If you are seeing this error:
1. Please close the application.
2. Go to Settings -> Apps -> Omnitracs Drive -> Storage -> Clear Data
3. Go to ...
Thu, 3 Mar, 2022 at 9:42 AM
If the driver has been driving and his Drive Time Clock has not been counting down.
1. Check to see what color your truck is in the top right.
2. If truc...
Thu, 3 Mar, 2022 at 10:16 AM
Clearing App Cache
1. Sign out of the Omnitracs Drive Application on the tablet
2. Go to home screen, press 3 dots in top right corner, and press "Exi...
Tue, 12 Apr, 2022 at 1:47 PM
Issue reported: Driver's region cannot be changed in OmniTracs Maintenance. Root Cause: Driver still is on an active load. Resolution: If dri...
Tue, 12 Apr, 2022 at 1:45 PM