If your Drivewyze is not displaying any prepass information: Verify Connections: 1: Verify Wireless connectivity to AMG-C. The below symbol should be displayed in the top right of the tablet:2:Verify the AMG-C unit bottom light is GREEN. A BLUE light indicates the tablet is NOT connected to the AMG-C.
3: Insure the driver is signed into the tablet.
4: Verify the ELD Status symbol (Truck icon) is GREEN
If any of thoes items were incorrect please travel past a weighstation to see if it works.
If this is still not working let your Driver Manager know so they can inform the safety department. Safety Department will check: 1. To make sure the truck is enabled as subscriber mode in the drivewyze portal 2. Ensure location permission in XRS application is set to "Allow All The Time" Settings -> Apps -> Omnitracs XRS -> Permissions -> Location -> Allow all the time 3. Ensure "Appear on Top" is on. Settings -> Apps -> Omnitracs XRS -> Appear on top